Frequently Asked Questions

Yes. Our engineers can evaluate customer drawings, samples, and production requirements to develop a suitable automation solution.

We provide machines for metal cutting, chamfering, cable lug and terminal production, component assembly, tooling, fixtures, and special-purpose industrial applications.

Many machines can support multiple product sizes through adjustable settings, replaceable tooling, or customized fixtures. The available range must be confirmed during technical evaluation.

Yes. Depending on the workpiece, we can evaluate vibratory bowl feeders, conveyors, magazines, robotic loading, and other automatic handling systems.

Yes. Customer samples can be used for machine testing whenever available. The processing results can be checked against the confirmed drawings and requirements.

Yes. Photos, operating videos, sample results, and available inspection information can be provided for customer review before shipment.

We accept payment by T/T, L/C, paypal and Western Union.

Lead time depends on machine complexity, tooling, automation level, testing requirements, and component availability. The confirmed schedule will be stated in the quotation.

Yes. We can provide operation manuals, installation guidance, training videos, remote technical support, and other agreed services.

Eligible machines are generally covered by a one-year warranty, subject to the agreed warranty scope and terms.

Yes. Standard components, tooling, wearing parts, and customized replacement parts can be supplied according to the machine configuration.

We provide troubleshooting, operation guidance, maintenance support, spare-part supply, and technical assistance for eligible machines.